![]() ![]() Next year, the service will celebrate its 50th birthday and half a century spent helping people get home from work, kids get to school and tourists understand the history of the city.īrian Barr, Transport Manager for Belfast Taxis CIC, said the community feel is what attracts their customers each day. This increased to 300 at one stage and now works with 150. When the West and North Black Taxis first started, there were around 20 vehicles. Belfast Black Taxis to start back on Monday.Belfast Taxi companies hailed after multiple Trip Advisor awards.We are here for them." Read More Related Articles She had just lost her husband and it was heart wrenching but to converse with people like that and have a conversation is helpful. "A girl last week had broken down in my taxi. "You build a great rapport with your customers as a driver and especially living in Belfast, you know there's an issue with mental health. Most of the guys on the road would be from about the road and obviously picking up people from the road too. Figures from the Department of Infrastructure show the number of registered taxi drivers has fallen from 9,590 in 2019/20 to 8,781 for the year 2020/21. He said: "The drivers are getting it tight at the minute with coronavirus. Micky, from Ballymurphy, said times are tough with the ongoing pandemic, and that during the rough, they appreciate their customers even more.Īnd he said opening up with customers each day is a good way of building relationships. New Lodge/Cliftonville/ Oldpark/Ardoyne. ![]() ![]() West and North Belfast Black Taxis serve the following routes seven days a week from 6.30am: Without the people there would be no taxis, they're a taxi of the people. I really couldn't thank our own people enough. They are paying our wages and giving us the chance to live our lives. A taxi driver’s licence will only be issued if you meet all the requirements. If you can't get the complaint resolved with the driver or taxi company, you should email details to the Passenger Transport Licensing Division at the Driver and Vehicle Agency (DVA)."Loyal customers who have used us, we can't thank them enough. time, date and location of the incidentĮxplain in detail what went wrong, stay calm and stick to the facts.the driver’s licence number (normally shown on their badge).Try to note as much information as possible, including: If you're unhappy with the fare, quality of vehicle, driving or behaviour of the driver or any other issue, make your complaint to the driver or the taxi operator.Įxplain in detail what went wrong, stay calm, and stick to the facts.Ī licensed taxi operator has a duty to record any complaints, including keeping details of actions taken following a complaint. If the problem involves a criminal act, report it to the Police Service of Northern Ireland (PSNI). If you have a problem with a taxi or taxi driver's behaviour, or you believe a vehicle to be unlicensed, report it immediately. ![]()
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